infrastructure

Influencing Behavior through Design

“All design influences our behaviour, but as designers we don’t always consciously consider the power this gives us to help people, (and, sometimes, to manipulate them).”

Dan Lockton has posted a fantastic resource, Design with Intent. Formerly known as Architecture of Control, this book of cards features 101 design patterns for influencing behavior through form, feedback, and interface. The techniques span media from architecture and product design, to signage, interaction and graphic design and influence users by making choices easy, difficult, confusing or fun in sometimes subtle or provocative ways. The cards are organized by mode as follows:

You can download the complete set here. It’s a great primer on interaction design in the real world and a useful lens for looking at the politics of access and usability and the quiet frameworks of design and power that shape our daily lives.

>  4 December 2010 | LINK | Filed in , , , , ,
"The Gum Problem". After decades relying on concrete, granite, and porcelain tile, MTA New York City Transit is testing a new resin-based floor that is less expensive, easier to maintain, will resist gum, and glow in the dark to illustrate exit routes in the event of an emergency. Throw in a splash of art and it’s a full sweep!
>  2 February 2009 | LINK | Filed in ,

Code is Wall

Place de Concorde

In the Concorde station of the Paris Métro, the tunnel for line 12 is decorated with tiles spelling out the text of the Déclaration des Droits de l’Homme et du Citoyen, the Declaration of the Rights of Man and Citizen, a foundational document of the French Revolution. See more photos on Flickr or this panorama.

Place de Concorde

This works in so many ways: as a beautiful display of public typography; as a visualization of the correspondence between human rights and public transit, between policy and infrastructure, between theory, practice, and everyday life. In its deadpan presentation, there’s also something of a memorial to it which seems appropriate given its proximity to Place de la Concorde, previously Place de la Révolution, the site of the guillotine.

Not to mention a passing resemblance to The Matrix.

Place de Concorde, Matrix

>  20 December 2008 | LINK | Filed in , , , ,
Underground Typography. 1957: “It’s a big job. But for the sake of the subway itself and for the sake of the city it serves and for the people of that city it must be done soon.” For all the urban type spotters, typographer and historian Paul Shaw turns out an epic history on the evolution of type and wayfinding design in the NYC (and a few other) subway systems. Of particular interest is the push and pull of internal and external influences, and the spread of good ideas from one transit system to another across the Atlantic.
NYC Subway Signage
Previously from Shaw on this blog: typography and fascist architecture in Rome.
>  24 November 2008 | LINK | Filed in , , , ,

Forms of Control

From Jan van Toorn, Introduction, Design beyond design: critical reflection and the practice of visual communication:

“Design has become the instrument par excellence for the achievement of social cohesion through form — form as surface, a casing in which an apparent social consensus is created that hides the reality of the cultural condition in a reassuring and entertaining manner.…

In the case of visual journalism and communication design, this means adaptation to the social relations of power, collaborating with and promoting the depoliticization of the media through the primacy of aesthetics as beauty, of visual and other rhetoric that erodes the promise of democracy and participation. The main consequence of all this is that we live in a world in which, to quote Rem Koolhaas, ‘the reality of the socio-economic condition is camoflaged by the decorative glorification of the inevitable.’”

>  24 June 2008 | LINK | Filed in , ,
America’s infrastructure is crumbling. “More than one in four of America’s nearly 600,000 bridges need significant repairs or are burdened with more traffic than they were designed to carry.… A third of the country’s major roadways are in substandard condition — a significant factor in a third of the more than 43,000 traffic fatalities each year.… The number of dams that could fail has grown 134 percent since 1999 to 3,346.… Underground, aging and inadequate sewer systems spill an estimated 1.26 trillion gallons of untreated sewage every year.”

It’s not just rising costs or a lack of funds: “Infrastructure repairs simply aren’t as sexy as ribbon-cuttings. The public and politicians are more likely to support new construction, leaving existing structures wanting.”
>  26 January 2008 | LINK | Filed in , ,
CrashStat. Display pedestrian and bicyclist fatalities from 1995-2005 on a Google Map of New York City.
>  4 December 2007 | LINK | Filed in , , , , , , ,
Architectures of Control. A blog of structures and designs intended to control or limit the user’s actions. (A kind of “anti-social design notes”?)
>  4 May 2006 | LINK | Filed in , , ,