ISO

The International Organization for Standardization is an international non-governmental organization that coordinates the development of voluntary technical standards.

ISO is a network of the national standards institutes of 146 countries with a Central Secretariat in Geneva, Switzerland, that coordinates the system. National standards institutes, not governments themselves, are eligible for membership. Each country sends only one member, and each member has one vote.

The ISO does not regulate or legislate. It’s standards are developed by international consensus among “experts drawn from the industrial, technical and business sectors... experts from government, regulatory authorities, testing bodies, academia, consumer groups or other relevant bodies.”

“There are more than 2,850 of working groups in which some 30,000 experts participate annually. This technical work is coordinated from ISO Central Secretariat in Geneva, which also publishes the standards.

Since 1947, ISO has published more than 13,500 International Standards. ISO’s work programme ranges from standards for traditional activities, such as agriculture and construction, through mechanical engineering to the newest information technology developments, such as the digital coding of audio-visual signals for multimedia applications.

Standardization of screw threads helps to keep chairs, children’s bicycles and aircraft together and solves the repair and maintenance problems caused by a lack of standardization that were once a major headache for manufacturers and product users. Standards establishing an international consensus on terminology make technology transfer easier and can represent an important stage in the advancement of new technologies.

Without the standardized dimensions of freight containers, international trade would be slower and more expensive. Without the standardization of telephone and banking cards, life would be more complicated. A lack of standardization may even affect the quality of life itself: for the disabled, for example, when they are barred access to consumer products, public transport and buildings because the dimensions of wheelchairs and entrances are not standardized.

Standardized symbols provide danger warnings and information across linguistic frontiers. Consensus on grades of various materials give a common reference for suppliers and clients in business dealings.

Agreement on a sufficient number of variations of a product to meet most current applications allows economies of scale with cost benefits for both producers and consumers. An example is the standardization of paper sizes.” [source]

The internatinoal technical standards also include international safety standards for products including toys (ISO 8124-1:2000), camping tents (ISO 5912:1993), bicycles (ISO 4210:1996), and contraceptive devices (ISO 8009).

In 1987, the ISO expanded to develop “generic management system standards.” ISO 9000 is set of a quality management guidelines that apply to all kinds of organizations in all kinds of areas. Once the a quality system is in place, an accredited external auditor can certify that your quality system has met all of ISO’s requirements. They can then issue official certification that you can use to publicize that the quality of your products and services is managed, controlled, and assured by a registered ISO 9000 quality system.

ISO 7001, “Graphical symbols for use on public information signs,” is a set of international symbols based on the “ISOTYPE” system of icons and pictograms introduced by Otto Neurath in the 1936. However, soon after the 7001 was published, it was determined that the standard international symbols did not have a standard meaning or clarity in every country. Published in 1989 and revised in 2001, ISO 9186 is a procedure for user testing of graphic symbols to determine which symbols communicate the intended meaning most readily to most people. There are two main test methods: a comprehensibility judgment test and a comprehension test. [source] Pictograms with exceptionally high comprehensibility in several countries can eventually become part of the ISO 7001 set.

ISO 13407 “Human centred design processes for interactive systems” provide guidelines for the planning and management of usability testing in the development of computer systems.

In 1993, the ISO established a technical committee, ISO/TC 207 to develop standards for “Environmental management.”

“This move was a concrete manifestation of ISO’s commitment to respond to the complex challenge of “sustainable development” articulated at the 1992 United Nations Conference on Environment and Development in Rio de Janeiro. It also stemmed from an intensive consultation process, carried out within the framework of the Strategic Advisory Group on Environment (SAGE). SAGE was set up in 1991 and brought together representatives of a variety of countries and international organizations — a total of more than 100 environmental experts — who helped to define how International Standards could support better environmental management.

Today, national delegations of environmental experts from 66 countries participate within ISO/TC 207, including 27 developing countries. In addition, 35 international non-governmental and business organizations participate as liaison organizations. The national delegations are chosen by the national standards institute concerned and they are required to bring to ISO/TC 207 a national consensus on issues being addressed by the technical committee. This national consensus is derived from a process of consultation with interested parties in each country.” [source]

The committee works in hand with ISO/TC 176, which develops the ISO 9000 family of standards for quality management and quality assurance.

“ISO 14000 refers to a series of voluntary standards in the environmental field under development by ISO. Included in the ISO 14000 series are the ISO 14001 EMS Standard and other standards in fields such as environmental auditing, environmental performance evaluation, environmental labeling, and life-cycle assessment. The EMS and auditing standards are now final. The others are in various stages of development.” [source]

ISO 14001 certification remains valid for three years and requires audits performed at least annually.

While U.S. environmental regulations do not apply outside of U.S. territory, ISO 14001 applies to all of your operations:

“Perhaps the most significant factor accelerating ISO 14001 compliance is the ever-increasing globalization that characterizes the auto industry. More and more, auto manufacturing is mirroring airplane manufacturing: parts and components might be manufactured anywhere, and assembly might occur anywhere.

This means that a single automaker can have multiple facilities all over the world, under the same corporate umbrella, which require a consistent EMS and measurable results in order to operate competitively. ISO 14001 is one of the best ways to ensure that these needs are met.” [source]

UPDATE: See my August 5, 2003 blog post ISO 14001 Reconsidered.